Refund & Returns Policy

Green-Key Cannabis Club Membership Pass

Due to the nature of Cannabis Social Club memberships, all Green-Key Pass purchases are final and non-refundable once your pass has been activated and issued.

This is because your Green-Key Pass grants immediate digital access to our network of partner cannabis social clubs — once issued, this access cannot be “returned” or undone, and partner clubs are notified of your membership status as part of the activation process.

Before You Purchase

Please ensure you meet the minimum age requirement (18+) and review the club locations and access details on our website before completing your purchase, as we are unable to offer refunds after activation.

Exceptions

We will consider refunds only in the following limited circumstances:

• A technical error on our part resulted in a duplicate charge
• Your pass was never successfully activated due to a fault on our end

If you believe you’re eligible for one of the above, please contact us at [email protected] or via WhatsApp within 7 days of your purchase, including your order number and a description of the issue.

Contact Us

For any questions about this policy, contact us at [email protected] or via WhatsApp at +34 604 217 291.